Privacy Policy

Last updated: February 2026_

At **Hand-Print** and **SchoolBookBag**, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, how we use it, and your rights

1. Who We Are
Hand-Print / SchoolBookBag**
Portreath, Cornwall, United Kingdom
Phone: 01209 842614
Email: **mail@hand-print.co.uk

We provide personalised products for schools, clubs, businesses and individuals.

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2. Information We Collect
We may collect the following information when you use our website, contact us, or place an order:

- Name
- Email address
- Phone number
- Delivery address
- Order details
- Artwork or files you upload
- Payment information (processed securely by our payment provider — we do **not** store card details)
- Website usage data (via cookies and analytics)

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3. How We Use Your Information
We use your information to:

- Process and deliver your orders
- Contact you about your order or enquiry
- Provide customer support
- Send optional marketing emails (only if you choose to receive them)
- Improve our website and services

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

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4. Marketing Emails
We may send you updates, offers or product news only if you have opted in.

You can unsubscribe at any time by clicking the link in the email or contacting us directly.

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5. Cookies & Website Tracking
Our website uses cookies to:

- Improve your browsing experience
- Remember your preferences
- Analyse website traffic

You can control or disable cookies in your browser settings.

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6. How We Store & Protect Your Data
We take data protection seriously. Your information is stored securely and only accessed by authorised staff.

We use trusted third‑party providers (such as payment processors and website hosting services) who follow strict data protection standards.

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7. Sharing Your Information
We only share your information with:

- Payment providers (to process your order)
- Delivery companies (to send your order)
- Trusted service providers who help us run our website

We do not share your information with anyone else unless required by law.

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8. Your Rights
You have the right to:

- Request a copy of the information we hold about you
- Ask us to correct or delete your information
- Withdraw consent for marketing at any time

To make a request, contact us at mail@hand-print.co.uk

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9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Hand-Print / SchoolBookBag
Portreath, Cornwall, United Kingdom
Phone: 01209 842614
Email: mail@hand-print.co.uk